Data Deletion Request

Data Deletion Request

Last updated: 10 May 2026

At TruNutria, we respect your right to privacy and are committed to complying with the UK General Data Protection Regulation (UK GDPR). If you would like us to delete your personal data from our systems, please follow the instructions below.

Your Right to Erasure

Under UK GDPR, you have the right to request the deletion of your personal data where:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw your consent and there is no other legal basis for processing
  • You object to the processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • The data must be erased to comply with a legal obligation

How to Submit a Data Deletion Request

To request the deletion of your personal data, please contact us using one of the following methods:

Please include the following information in your request:

  • Your full name
  • The email address associated with your account or order(s)
  • A brief description of the data you would like deleted

What Happens Next

Once we receive your request, we will:

  • Acknowledge your request within 72 hours
  • Verify your identity to protect your data
  • Process your request within 30 days in accordance with UK GDPR requirements
  • Notify you once your data has been deleted

Exceptions

Please note that we may be required to retain certain data to comply with legal obligations (e.g., financial records for tax purposes) or to resolve disputes. In such cases, we will inform you of the data we are required to retain and the reason for doing so.

Contact Us

If you have any questions about this process or your data rights, please contact us at info@trunutria.com.